Shipping policy

At PremiumDeckingBoards.co.uk, we are committed to delivering your orders in a timely and reliable manner across the United Kingdom.

Key shipping information:

Order cutoff: 2 pm GMT
Order dispatch: 1 - 2 working days
Delivery time: 3 - 5 working days
Shipping cost: £9.99 shipping

Shipping Coverage

We currently ship within the United Kingdom.
At this time, we do not offer international delivery services.

Order Processing

Orders are processed during our normal business hours:
Monday to Friday, excluding weekends and UK public holidays.

Order Cut-Off Time: 2:00 PM (UK Time)
Orders placed before 2:00 PM are processed on the same working day
Orders placed after the cut-off time, or on weekends and public holidays, will be processed on the next working day

Most orders are processed and prepared for dispatch within 1–2 working days.

Shipping Charges

We offer a fixed shipping rate of £9.99 on all orders across the UK.

All shipping costs are clearly displayed at checkout before you complete your purchase.

Highlands & Islands Deliveries

Please contact us before placing your order to request a delivery quote for Northern Ireland, the Scottish Highlands, the Scottish Islands, and other remote UK locations.

Order Confirmation & Dispatch

After placing your order, you will receive a confirmation email to acknowledge that your order has been successfully received.

Once your order has been dispatched, we may provide shipment updates or tracking details where available so you can monitor your delivery.

Delivery Delays

While we make every effort to ensure your order arrives within the estimated timeframe, delays can occasionally occur due to factors outside our control, including courier issues, periods of high demand, or unforeseen circumstances.

If your order has not arrived within the expected delivery window, please contact us, and we will assist you with tracking it.