Terms of service

Welcome to PremiumDeckingBoards.co.uk. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

1. Use of Our Website

By using this website, you confirm that:

You are at least 18 years old
You will use this website only for lawful purposes
You will not misuse, disrupt, or attempt to gain unauthorised access to our systems

We reserve the right to restrict or terminate access if these terms are breached.

2. Products & Descriptions

We aim to ensure that all product information on our website is accurate and up to date.

However:

Product images are for illustrative purposes only
Colours and finishes may vary slightly
Specifications may change without prior notice

If you require further details, please contact us before placing an order.

3. Orders & Acceptance

When you place an order:

You will receive an order confirmation email
This does not constitute acceptance of your order

We reserve the right to:

Refuse or cancel any order
Limit quantities
Cancel orders due to pricing errors or suspected fraudulent activity

If your order is cancelled, you will receive a full refund.

4. Pricing & Payment

All prices are listed in GBP (£)
Prices may change at any time without prior notice
Payment must be made in full at the time of purchase

We reserve the right to correct any pricing errors.

5. Shipping & Delivery

We aim to deliver orders within the timeframes outlined in our Shipping Policy:

Dispatch time: 1–2 working days
Delivery time: 3–5 working days

Delays may occur due to courier issues or circumstances beyond our control.

6. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms & Conditions.

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods.

Please refer to our Returns Policy page for full details on eligibility and procedures.

7. Delivery to Northern Ireland & Extended Area

Customers requiring delivery to Northern Ireland, the Scottish Highlands, the Scottish Islands, or other remote UK locations should contact us before placing an order to obtain a delivery quotation.